CONTENT
1. Enterprise Systems
1.1 Evolution of Enterprise Systems
1.2 Extended Enterprise Systems
1.3 Enterprise System Packages and Bespoke Solutions
1.4 Enterprise Resource Planning
1.5 Enterprise Business Processes
2. Characteristics of Business Processes
2.1 Business Process
2.2 Process Performance
2.3 Process Cycle Time
2.4 Process Costs
2.5 Process Quality
2.6 Measuring Process Performance
Section I Genesis of Enterprise Process Management Systems
3. Systems Theory
3.1 Systems Thinking
3.2 Systems Engineering
3.3 Systems Architecting
3.4 Enterprise Processes
4. Enterprise Architecture
4.1 Architecture
4.2 Viewpoints and Views
4.3 Perspectives
4.4 Enterprise Architecture Frameworks
5. Process Architecture
5.1 Change
5.2 Process Architecture
5.3 Reference Process Architecture: Workflow Systems
5.4 Workflow Reference Model
Section II Road to Enterprise Process Management Systems
6. Enterprise Modeling
6.1 Model
6.2 Modeling
6.3 Requirements of Modeling
6.4 Enterprise Modeling
6.5 Process Modeling
6.6 Process Description for Storing Business Process Models
7. Distributed Systems
7.2 Distributed Databases
8. Service-Oriented Architecture
8.1 Service-Oriented Architecture
8.2 Service-Oriented Architecture Benefits
8.3 Characteristics of Service-Oriented Architecture
8.4 Service-Oriented Architecture Applications
8.5 Service-Oriented Architecture Ingredients
8.6 Enterprise Service Bus
9. Cloud Computing
9.1 Cloud Definition
9.2 Cloud Characteristics
9.3 Cloud Delivery Models
9.4 Cloud Deployment Models
9.5 Cloud Benefits
9.6 Cloud Technologies
9.7 Business Processes with Service-Oriented Architecture
Section III Enterprise Process Management Systems
10. Business Process Management Systems
10.1 Process-Oriented Enterprise
10.2 History of Business Process Management
10.3 Business Process Life Cycle
10.4 Concept of Business Process Management
10.5 Business Process Management
10.6 Management by Collaboration
10.7 Business Process Maturity Model
10.8 Business Process Management Systems
10.9 Enterprise Process Management Systems
11. Business Process Modeling and Notation
11.1 Business Process Modeling and Notation Core Elements
11.2 Exception Handling
11.3 Transactions
11.4 Sample Purchasing Scenario Represented in Business Process Modeling
and Notation
11.5 Characteristics of Business Process Modeling and Notation for Modeling
Software Engineering Processes
11.6 Spreadsheet-Based Process Modeling
12. Development of Process-Centric Application Systems
12.1 Deductive Databases
12.2 Deductive Spreadsheet
12.3 Spreadsheet Application Development Methodology
12.3.2 Process Modeling
12.3.3 Process Improvement and Innovation
12.3.4 System Development
12.3.5 Maintenance
13. Engineering of Process-Centric Application Systems
13.1 Model-Driven Development
13.2 Process-Centric Applications
13.3 Process-Centric Applications Architecture
13.4 SAP Process Orchestration
Section IV Enterprise Process Management Systems Applications
14. EPMS for Business Process Analysis
14.1 Queuing Systems
14.2 Queuing Models
14.3 Simulation
14.4 Process Analytics
15. EPMS for Business Process Improvement
15.1 Business Process Reengineering
15.2 Enterprise Business Process Redesign or Reengineering Methodology
15.3 Enterprise-Wide Continuous Improvement Programs
15.4 Time-Based Competition
16. EPMS for Customer Conversations
16.1 Business Processes and Human Interactions
16.2 Interactions and the Quality of Experience
16.3 Customer Interaction Systems
16.4 Implementing Customer Interaction Systems
Course Features
- Lectures 0
- Quizzes 0
- Duration 4 days
- Skill level All levels
- Language English
- Students 0
- Certificate No
- Assessments Yes
